Sales Development Representative (SDR)

Company details

Pluxee is the leading global partner for employee benefits and engagement. We're opening a world of opportunities for everyone, and our new brand is brimming with ambition for the future! We are committed to working sustainably and responsibly with local communities.

We provide over 250 pioneering products in 31 countries and partner with 1.7 million traders. This helps our employees better enjoy what truly matters in their lives.

At Pluxee, we take pride in our commitment to environmental sustainability, our focus on fair employment and diversity, our new ways of working independently, and flexibility for the well-being of our talents. Joining us means evolving in a collaborative and innovative environment where each employee is recognized and receives the necessary support for their development. We firmly believe that the quality of life for our customers and service consumers begins with our own employees. Therefore, your well-being at work is one of our priorities.

Working with us is an opportunity to impact the future of the employee experience and ultimately the world around us. But it's also your chance to make an impact every day by investing a part of yourself in exciting digital products and touching the lives of millions of consumers.

We are a global and multicultural company where every contribution counts, and every day is an opportunity to inspire others and be inspired by your colleagues.

We're accelerating our global growth by combining the scope and stability of Pluxee with our unique position as an innovation incubator. As a member of the team, you'll help us continue this growth and historical digital transformation.

Today, we're inventing entirely new ways to influence and enrich the lives of employees worldwide.

Function

Job purpose

As a sales development representative you are responsible for identifying and generating new qualified sales leads and for moving leads through the marketing pipeline.

You will develop relationships with prospects, acting as the initial point of contact. You confidently share product or service information.

Profile

Responsabilities or “what you have to do”:
  • You are responsible for contacting (email and phone) proactively cold and warm leads, the follow-up and handover to sales
  • Prepare reports/powerpoint slides to present progress to the team
  • Assist and support improvements of the lead qualifying process with our Marketing Automation Manager.
  • Answer live chat messages
  • Generate and qualify new sales opportunities through inbound prospecting and lead generation through email and phone
  • Develop a deep understanding of our product offerings and articulate their value proposition to prospective customers.
  • Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in our products/services.
  • Achieve and exceed monthly quotas and objectives.
  • Manage and maintain a pipeline of interested prospects and engage sales executives for next steps.
  • Effectively use our CRM (Hubspot) system to manage/track leads and activities.
  • Coordinate with sales teams to ensure smooth transition of information and feedback from generated leads.

Key Performance Indicators (KPIs) or “What it will look like when you are doing the job well”

Contact persons in this role :

External : SME & Large customers

Internal : Sales, Marketing, customer service, data management officer

Accountabilities :

  • Drive accelerated growth
  • Drive conversation rate leads
  • Improve client experience

Skills, Knowledge and Experience

Essential

  • Trained in Marketing and/or sales
  • As the first point of contact, you should be professional, articulate and cordial
  • Have excellent verbal and written communication skills in both Dutch & French, with the ability to communicate clearly and comprehensively
  • Active listener
  • Strong organisational skills
  • Problem solver
  • Must be self-motivated with the ability to multi-task in a fast-paced, constantly changing environment

Desirable

  • Hubspot and Salesforce Experience is nice to have
  • Sales or marketing experience
  • English is a plus


Offer

Benefits

  • Opportunity to work 4 days a week remotely
  • Be a part of a knowledgeable and dynamic team
  • A diverse work atmosphere
  • Opportunities for career progression
  • A competitive compensation package and incentive scheme
  • Our office is easily accessible by public transport
  • Great coffee!

Placed on:Mon 29 April 2024
Location: Brussels (Hybrid)
Pluxee - Benefits and Rewards Services

Rue Ravensteinstraat 36
1000 Brussels
Belgium

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